Privacy Policy
Welcome to AQYNTRA.
At AQYNTRA, we believe that trust is the foundation of every successful business relationship. Protecting the privacy, confidentiality, and security of the information entrusted to us by our customers, suppliers, business partners, and website visitors is an important part of our commitment to responsible business practices.
This Privacy Policy explains how AQYNTRA collects, uses, stores, protects, and processes information when you visit our website or interact with us in connection with our products and export services. By using this website, you agree to the practices described in this Privacy Policy.
1. About AQYNTRA
AQYNTRA is an India-based export company committed to delivering high-quality products and private label solutions to customers across international markets. Our business encompasses international trade, export management, sourcing, packaging solutions, and value-added supply chain services for global customers. We are committed to conducting business with integrity, transparency, regulatory compliance, and respect for customer confidentiality.
2. Information We Collect
Depending on your interaction with AQYNTRA, we may collect the following categories of information.
Business Information
- • Company Name
- • Business Address
- • Country
- • VAT / GST / Tax Details
- • Business Registration Details
- • Import/Export Requirements
- • Product Requirements
- • Purchase Orders
- • RFQs
Personal Information
- • Full Name
- • Designation
- • Email Address
- • Telephone Number
- • Mobile Number
- • WhatsApp Number
- • Communication Preferences
Website Information
- • IP Address
- • Browser Type
- • Device Information
- • Operating System
- • Pages Visited
- • Time Spent on Website
- • Referral Sources
- • Cookie Information
- • Website Usage Statistics
3. How We Use Your Information
Your information may be used for legitimate business purposes:
- • Respond to enquiries and support
- • Process quotation requests and RFQs
- • Prepare custom commercial proposals
- • Communicate about products & services
- • Process and fulfill export orders
- • Coordinate logistics and shipment
- • Improve website & customer experience
- • Maintain customer relationship records
- • Conduct business performance analysis
- • Meet contractual and legal obligations
- • Prevent fraud and unauthorized activities
4. Confidentiality
AQYNTRA recognizes that many business discussions involve commercially sensitive information. Any technical specifications, pricing discussions, product requirements, business proposals, procurement details, and commercial communications shared with us are treated with appropriate confidentiality and are used solely for legitimate business purposes.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember user preferences, analyze website traffic, enhance user experience, and measure performance. You may modify your browser settings to refuse cookies. Certain website functions may be affected if cookies are disabled.
6. Information Sharing
AQYNTRA does not sell, rent, or commercially distribute your personal or business information. Information may only be shared when reasonably necessary with:
Operational & Regulatory Partners:
Shipping & Logistics Partners, Freight Forwarders, Customs Brokers, Banks & Financial Institutions, Government Authorities, Certification & Inspection Agencies, Information Technology Service Providers, and Professional Advisors (Legal, Tax & Audit).
Disclosures are strictly limited to the extent necessary for business operations or legal compliance.
7. International Business Operations
AQYNTRA serves customers and business partners across multiple countries. Accordingly, information may be transferred internationally for purposes including export documentation, international logistics, banking & payment processing, customs & regulatory compliance, customer communication, and supply chain coordination. Where applicable, reasonable safeguards are implemented to protect such information.
8. Data Security
AQYNTRA maintains appropriate administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.
- • Secure Website (SSL Encryption)
- • Access Control Mechanisms
- • Password Protected Systems
- • Role-Based Permissions
- • Secure Cloud Storage
- • Firewall Protection
- • Routine Data Backups
- • Active System Monitoring & Audit Logs
Although we strive to maintain a secure environment, no internet-based system can be guaranteed to be completely secure.
9. Data Retention
Information is retained only for as long as necessary to complete business transactions, maintain customer relationships, comply with legal and tax obligations, resolve disputes, protect legitimate business interests, and fulfill contractual obligations. Information that is no longer required is securely deleted or anonymized where appropriate.
10. Your Rights
Subject to applicable law, you may request to:
- • Access your personal information
- • Correct inaccurate or incomplete information
- • Update business information
- • Request deletion of eligible information
- • Withdraw consent where applicable
- • Restrict or object to processing activities
- • Request info on how your data is used
Requests may be submitted using the contact information below.
11. Third-Party Links
Our website may contain links to third-party websites, including logistics providers, trade organizations, government agencies, certification bodies, or social media platforms. AQYNTRA is not responsible for the privacy practices or content of third-party websites. Users are encouraged to review the privacy policies of those websites separately.
12. Compliance Commitment
AQYNTRA is committed to conducting business responsibly and handling information in accordance with applicable legal and regulatory requirements. Where applicable, we strive to align our practices with:
- Digital Personal Data Protection Act, 2023 (India)
- Information Technology Act, 2000 (India)
- General Data Protection Regulation (GDPR), where applicable
- Other international data protection requirements relevant to global trade
13. Policy Updates
AQYNTRA may revise this Privacy Policy periodically to reflect changes in our business, technology, legal requirements, or operational practices. The updated version will be published on this page together with the revised "Last Updated" date.
14. Contact Information
For questions relating to this Privacy Policy or the handling of your information, please contact us:
AQYNTRA
Sourcing, Packaging & Supply Chain Services
- Website: www.aqyntra.com
- Email: info@aqyntra.com
- Business Hours:
Monday – Friday
09:00 AM – 06:00 PM (IST)
15. Acceptance of this Policy
By accessing or using the AQYNTRA website, communicating with our representatives, submitting enquiries, requesting quotations, or conducting business with AQYNTRA, you acknowledge that you have read, understood, and accepted this Privacy Policy.
